Am I the only one that cannot wait for this to become GA???

The Sales Qualification Agent in Dynamics 365 Sales will verify each email address and identify if it’s a work or personal email. Sales teams can save valuable time by ignoring unreachable leads/contacts and thus increasing the effectiveness of their sales outreach.

An admin will specify which email field on the lead form the Sales Qualification Agent will validate as part of the Sales Qualification Agent settings.

Sellers will be able to:

  • See whether the email address associated with the lead is valid
  • See the email address categorized as work or personal
  • Update the validity and categorization if they disagree with the assessment
Screenshot showing email validation performed by Sales Qualification Agent in Dynamics 365

Public preview: May 1, 2025

General availability: Oct 2025

Geographic availability per the Release plan

See also: Sales Qualification Agent (preview)


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