Category: D365 Sales

  • Did you know that D365 Sales comes with out-of-the-box customer address management functionality? The Account and Contact tables come with OOTB Address columns: You can add these fields to the form and label them with whatever is appropriate for your use case. In my example, I have labeled them: When I enter and save data…

  • I just recently had a client decide “We’ll just use the D365 Sales in-app marketing capabilities for now.” For them, this means using Marketing Lists and Quick Campaigns for emails. Not because they don’t want to implement D365 Customer Insights-Journeys. They just want to get through their D365 Sales, Field Service and F&O implementations first.…